DME Installation Checklist and Documentation Map

Make sure that your server hardware is sufficiently sized, and that it runs the required software. This applies to

• The DME server
• The DME connector server(s)
• The database server
• Any virtual server environment

Also make sure that the server operating systems and the collaboration software versions are supported by DME.

Reference: Hardware and software requirements (PDF)  (updated 26-10-2011 15:58)

Reference: Running DME on VMware ESX (PDF)  (updated 09-12-2011 11:31)

Now you need to set up the firewall for operating DME with other elements in your setup - such as client access, collaboration system, database, and connectors.

Reference (Exchange): Firewall setup (HTML)  (updated 16-12-2011 12:34)

Now you need to set up the backend collaboration system to allow DME access to mail files/databases etc.

Reference (): Integration with (PDF)  (File does not exist yet)
Reference (): Integration with (HTML)  (File does not exist yet)

If you are going to use the Apple MDM feature, there is a number of things that must be in place first. This is described in the DME online documentation.

Follow the procedure:

Reference: DME Server Administration Reference (HTML) 

To get the DME software, you first need access credentials for the DME support site. Contact your DME partner or DME support for more information.

Then download the following:

• Download or obtain your DME license file. To order the license, you need the MAC address of the DME server machine (or multiple MAC addresses when installing DME as a cluster).
• DME clients
  • DME SmartEncrypt (if applicable)
  • DME VoiceExtender (if applicable)

All of the above files, except the license and the clients, can be downloaded from the DME Install site. Clients can be downloaded from the DME Partner site.

You must also set up a database for working with DME. Running Windows, you have the following choice of databases:

• MS SQL Server

You are now ready to install the DME server for your platform.

Reference (Linux): Installing DME (PDF)  (File does not exist yet)
Reference (Linux): Installing DME (HTML)  (File does not exist yet)

After installing, request and install an SSL certificate on the server. The installer will create a temporary self-signed certificate, which can be used while testing and configuring connectors, but which does not support actual client connections.

For client connections, DME supports using the self-signed certificate, but we warmly recommend using a certificate from a trusted certificate authority for the reasons stated here: SSL certificates (Server Reference).

If you want to use a self-signed certificate from Excitor, you can either:

1. Send the file signrequest.csr to Excitor Support. The Excitor support team will sign the certificate, and send a file named signed.cer it back to your e-mail address.
2. Go to the Excitor DME Certificate Signing site, upload the sign request, and download the Excitor-signed certificate immediately.

Rename the file signed.cer to sslcertificate.pem, and install it on the server. You can find more details in the references below.

Reference (Linux): Installing DME (PDF)  (File does not exist yet)
Reference (Linux): Installing DME (HTML)  (File does not exist yet)

Many DME features rely on the DME server having access to an SMS gateway. DME ships with the open source Kannel SMS Gateway software for Linux and Windows.

Reference (Kannel): Using Kannel with DME (HTML) 

Kannel website: Kannel website 

Now you are ready to connect to the DME server for the first time.

1. Open a supported browser, and enter the URL for the DME server, like this:
   https://dme_server_hostname:8080
2. Log in to DME, using the following credentials:
   Username: SYSADM
   Password: HeraterSol55
3. Upload the DME licence file you have received from Excitor A/S
4. Change the password for SYSADM

This last step is VERY IMPORTANT. To change the SYSADM password, do the following:

1. Click the Devices tab
2. Click the SYSADM user
3. Click the User panel in the user setup page
4. Click Edit password
5. Enter a new, strong password
6. Click Accept

Reference: Browser requirements (PDF)  (updated 12-10-2011 11:08)
Reference: Browser requirements (HTML)  (updated 12-10-2011 11:04)

Reference: DME Server Administration Reference (HTML) 

To get the connector installation files for Windows, run the Connector installer (see link at the main DME Install site).

Reference (Windows): Installing DME (PDF)  (updated 01-12-2011 16:08)
Reference (Windows): Installing DME (HTML)  (updated 01-12-2011 16:06)

To get the connector installation files for Linux, run the installer, and choose the Connector option.

Reference (Linux): Installing DME (PDF)  (updated 01-12-2011 16:08)
Reference (Linux): Installing DME (HTML)  (updated 01-12-2011 16:00)

In the DME web interface you need to configure the following (minimum):

• Server: Click the Server tab to configure the server. You need to configure or verify options on the following setup panels (minimum):
  • Authentication
  • Collaboration
  • SMS modem
  • Web
• Default client settings: Click the Devices tab, and then Default settings in the page menu to configure or verify the following options (minimum):
  • Server path
  • Network push path
  • All options in the Security section
• Notification framework: Click the Server tab, and then Notifications in the page menu. Click Schedule to configure the notification framework.
• Provisioning: Click the Provisioning tab, and upload DME clients and other software to the DME server.

Reference: DME Server Administration Reference (HTML) - Server setup tab 

Reference: DME Server Administration Reference (HTML) - Default settings 

Reference: DME Server Administration Reference (HTML) - Notification framework 

Reference: DME Server Administration Reference (HTML) - Provisioning 

In the DME web interface, click the Connector tab to configure the connector. The configuration options depend on the collaboration system to which the connector connects.

Reference: DME Server Administration Reference (HTML) - Connector setup 

You now need to distribute the DME client to your users. This is done from the Provisioning tab.

Reference: DME Client Deployment Guide 3.5 (PDF)   (updated 08-07-2010 09:50)
Reference: DME Client Deployment Guide 3.5 (HTML)  (updated 08-07-2010 09:36)

Reference: DME Server Administration Reference (HTML) - Provisioning 

Test the DME server thoroughly using a few, assorted test clients, and celebrate the fact that you're done!

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